Refund Policy – Harvard ManageMentor Short Courses

We aim to provide a high-quality and valuable learning experience. Please review our refund policy carefully before purchasing a course.

Cooling-Off Period

Learners may request a full refund within 7 days of purchase, provided that:

• • The course has not been accessed, started, or consumed in any way
  • No course materials, modules, or assessments have been opened

Access and Consumption

Due to the digital nature of Harvard ManageMentor short courses:

• • Refunds will not be granted once any portion of the course content has been accessed or completed
  • This includes viewing modules, downloading materials, or attempting assessments

Non-Refundable Materials

All digital content and course materials are considered non-refundable once access has been granted.

Administrative Fees

Approved refunds may be subject to a reasonable administrative processing fee (standard is 10% of total amount), which will be deducted from the total refund amount.

Exceptional Circumstances

Refund requests outside of the standard policy may be considered in exceptional cases at our discretion but are not guaranteed.

How to Request a Refund

To request a refund, please contact our support team within the applicable timeframe, providing:

• • Proof of purchase
  • Reason for the request